US20080081599A1 - Directory assistance with advertisement selection by human, machine or a combination of human and machine - Google Patents
Directory assistance with advertisement selection by human, machine or a combination of human and machine Download PDFInfo
- Publication number
- US20080081599A1 US20080081599A1 US11/897,263 US89726307A US2008081599A1 US 20080081599 A1 US20080081599 A1 US 20080081599A1 US 89726307 A US89726307 A US 89726307A US 2008081599 A1 US2008081599 A1 US 2008081599A1
- Authority
- US
- United States
- Prior art keywords
- request
- directory assistance
- specific provider
- query parameter
- goods
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Abandoned
Links
Images
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/4872—Non-interactive information services
- H04M3/4878—Advertisement messages
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0241—Advertisements
- G06Q30/0251—Targeted advertisements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
- H04M3/4931—Directory assistance systems
Definitions
- This invention relates to systems for providing telephone toll services such as, but not limited to, directory assistance or long-distance calling.
- U.S. Pat. No. 4,850,007 by Marino is for a “Telephone toll service with advertising”. It is a system for providing an economical telephone toll service in which a telephone subscriber selects the economical service by, for example, sending an appropriate signal, and then dials his directory assistance call or other telephone toll call. After the caller's options are determined, and typically before signaling for the call is commenced, a recorded-announcement of an aural or visual nature is connected to the subscriber's line, with the announcement consisting of at least one advertisement.
- the advertisements are selected from a databank according to some predetermined technique of selection, which may include any number of factors or features to make the service attractive to subscribers and of a nature to make the service also sufficiently rewarding to advertisers.
- the advertisement is not however, tied to the caller's specific interests or SIC code based on the number dialed.
- U.S. Pat. No. 5,448,625 by Lederman is a “Telephone advertising method and apparatus.” It is a method and apparatus for routing a telephone call through a telephone network from a caller to a called party designated by the caller via advertising service apparatus that operates in two modes successively, the parties being in communication with each other in one mode and ads are selected from storage during that mode and the ads are impressed on one or both of the parties during a different mode. Selection of ad messages for use is controlled by many criteria. Delivery of the advertisements is recorded for accounting purposes. The modes may alternate between message intervals whose duration is determined by ad message length and communication intervals whose length is determined by a talking time timer. Still there is a need for better selection criteria.
- U.S. Pat. No. 5,852,775 by Hidary is a “Cellular telephone advertising system.” It discloses a cellular telephone system, which is provided with an ad server and a memory for holding various commercial messages. The messages are either generic or are tailored for specific demographically selected subscribers or geographic cells. When communication is established either between a subscriber or a nonsubscriber, at least one of them receives either a generic or a specific commercial message. These advertisements are not geared to the needs of a particular caller.
- U.S. Pat. No. 5,652,784 by Blen is an “Automatic telephone advertising provided in lieu of dial-tone.”
- This invention discloses a telephone advertising service providing a short advertising message through a telephone receiver as a telephone call is initiated.
- Several different messages are offered in different sets of channels, with the messages changing depending on the time of day. When a prohibit service signal is active, the subscriber line is switched directly to the telephone exchange. These messages are not targeted towards the interests of a particular caller.
- the current invention is such that if a consumer is interested in airline tickets and they are calling Directory Assistance an ad based on their interest is played to that consumer. An airline or travel related ad will have a much higher impact and be received with a much higher level of interest with this consumer than to someone who is watching the evening news and is shown an airline ad.
- the concept is to use the information obtained in the 10 second listing request to play a targeted message and offer instant access to the product or service related to that message via “live call transfer” or “press 1 to be transferred to (the advertiser) now”.
- non-category specific ads such as “refinancing your home” or a home improvement ad can be played. These ads can be played based on the point of call. This can be done by setting up calls to be routed to a specific ad if the point of the caller's location is within a specific area code, zip code, city block or other parameter.
- the type of ad and when the ad is played, can be controlled to a highly specific degree.
- Point of call routing is the routing an inbound 800 number call based on the location of the caller and routing the call to any predetermined location using zip code, area code, area code and prefix or city block maps.
- Ads can be bought to target specific competitor names or industry codes. They can also be bought by markets delineated by zip code, area code city block or s nationwide.
- FIG. 1 is a block diagram of a telephone toll system embodying the present invention
- FIG. 2 shows a block diagram of parts of the system involved with selecting the type of announcement connected to a particular subscriber's line;
- FIG. 3 gives an example of Division Structure of SIC codes
- FIG. 4 gives an example of a Major Group of the SIC codes
- FIG. 5 is a schematic of the system
- FIG. 6 gives a flowchart of the system.
- the preferred embodiment of the invention is a process that allows the cross marketing of phone customers asking for directory assistance.
- the local telephone station 11 is the typical telephone handset, in the usual case, and is connected by the typical local loop wires and connections to a local telephone switching system 12 which in turn connects through a toll switching system 14 to the total telephone network.
- a local telephone switching system 12 Interconnected with the local telephone switching system 12 and the toll switching system 14 is the advertising message system 13 which is adapted to provide the directory assistance which has been generally summarized above.
- the local telephone station 11 is used by a local telephone customer, the User 10 , indicated schematically.
- the internal connections of the system are, in more detail, the following.
- the line from local telephone station 11 will be routed, through portions of switching elements 15 , to the directory assistant module of the local switching system 12 if that is the nature of the customer's request, and in general, this may have been reached by dialing a specific phone number such as 1-800-Dealers.
- the preferred embodiment will use a routing automatic number identification (ANI) within local telephone switching system 12 , together with the subscriber test equipment in advertising message system 13 , will identify the local customer in question as being one who wants to receive reduced directory assistance or long distance calling so that his incoming line will automatically be connected to advertising message system 13 before his toll call is completed.
- ANI routing automatic number identification
- this message may be of either an aural or visual nature, especially if the local subscriber has made available a monitor or television set connected to his telephone line.
- the control network within toll switching system 14 then removes the block on the signaling for the toll call and the call goes out over the network in the usual fashion.
- the current invention is as follows if a consumer is interested in airline tickets RIGHT NOW and they are calling Directory Assistance the correct ad played to that consumer, an airline or travel related ad, will have a much higher impact and be received with a much higher level of interest than to someone who is watching the evening news and is shown an airline ad.
- the concept is to use the information obtained in the 10 second listing request to play a targeted message and offer instant access to the product or service related to that message via “live call transfer” or “press 1 to be transferred to (the advertiser) now”.
- non-category specific ads such as “refinancing your home” or a home improvement ad can be played. These ads can be played based on the point of call. This can be done by setting up calls to be routed to a specific advertisement if the point of the callers location is within a specific area code, zip code, city block or other parameter.
- the type of ad and when the ad is played can be controlled to a highly specific degree.
- Point of call routing is the routing of an inbound 800 number call based on the location of the caller and connecting that caller to any predetermined location using zip code, area code, area code and prefix or city block maps.
- Ads can be bought to target specific competitor names or industry codes. They can also be bought by markets delineated by zip code, area code city block or s nationwide.
- the advertisements could also have been chosen on a random basis, or they could have been chosen to provide sufficient exposure to each of the advertisers who provided the ads for this service. In any event these advertisements will be stored in a large-scale mass memory or memory means.
- FIG. 2 a chart illustrating most of the foregoing message choice criteria in a logical manner.
- FIG. 5 is a schematic of how system 1 works.
- the User 10 calls and is connected to a directory assistance number.
- the User 10 requests a number or a type of service or good, the system uses this as part of the selection criteria which is used by a selection means 50 such as a computer processor and selects an advertisement from the database 60 and the advertisement is played back to the User 10 .
- a selection means 50 such as a computer processor and selects an advertisement from the database 60 and the advertisement is played back to the User 10 .
- FIG. 6 is a basic flowchart of the process.
- the User 10 calls the system 1 .
- the User 10 then requests a specific number of a company or a type of goods or services in Step 110 .
- the system 1 uses the request, along with additional information such as the locations from where call was placed and other targeting information to select an ad from the advertising database 60 in step 120 .
- the system 1 retrieves the ad and plays it for the User 10 in step 130 .
- the system 1 asks “is there a connection option for this ad?” If yes, the User 10 is asked if they want to opt to be connected to the advertiser's number 150 . If yes, the User 10 is connected to the advertiser's number 160 . If no, the User 10 is connected to their selected number 170 . If there is no connection option for this ad, the User 10 is connected to their selected number 170 .
- This system could also be used in a wireless environment with Handheld PCs or an Internet or chat environment.
- the current invention provides much needed inexpensive directory assistance.
- the user calls a unique number for directory assistance, an operator answers that call and asks the user of his/her desired phone number, the system then uses this phone number as one of the basis for the selection criteria to select an advertisement for the system to play for the user. After the user listens to the advertisement, the system will provide the user with the desired phone number.
- the system may have the option for the user to select on or contact another company for the service.
Abstract
The current invention is a system for providing telephone directory assistance service in which a telephone user calls to the system and the system will, based on the requested number or type of service, hear a recorded advertisement. The advertisements are selected by an operator, a machine, or a combination of operator and machine from a databank, which may include any number advertisements categorized within the category associated with the service, according to selection criteria. After the advertising announcement is completed, the directory assistance call is processed as usual. The selection criteria can include the use of SIC codes.
Description
- This application is a continuation of U.S. application Ser. No. 11/728,189, filed Mar. 23, 2007, which is a continuation of U.S. application Ser. No. 10/063,990, filed May 31, 2002, now issued as U.S. Pat. No. 7,212,615. The entire teachings of the above application(s) are incorporated herein by reference.
- 1. Field of the Invention
- This invention relates to systems for providing telephone toll services such as, but not limited to, directory assistance or long-distance calling.
- 2. Description of Prior Art
- The need for phone customers to locate the name, address and number of businesses such as airlines, floral shops and auto repair shops has been around for almost as long as the phone has been in existence.
- Currently most phone systems charge extra for the look up of the names and addresses and numbers of general or specific businesses. This can get to be costly and many telephone customers find such directory assistance charges to be excessive.
- There is also a current need for many businesses to market to a wide pool of consumers with targeted advertisement. This can be done efficiently through the use of SIC codes or “Standard Industry Codes.” By knowing exactly what a particular consumer is looking for at that particular moment a company can target their scope of interest with an ad.
- The use of advertisements within a telephone system is well known in the art. U.S. Pat. No. 4,850,007 by Marino is for a “Telephone toll service with advertising”. It is a system for providing an economical telephone toll service in which a telephone subscriber selects the economical service by, for example, sending an appropriate signal, and then dials his directory assistance call or other telephone toll call. After the caller's options are determined, and typically before signaling for the call is commenced, a recorded-announcement of an aural or visual nature is connected to the subscriber's line, with the announcement consisting of at least one advertisement. The advertisements are selected from a databank according to some predetermined technique of selection, which may include any number of factors or features to make the service attractive to subscribers and of a nature to make the service also sufficiently rewarding to advertisers. The advertisement is not however, tied to the caller's specific interests or SIC code based on the number dialed.
- U.S. Pat. No. 5,448,625 by Lederman is a “Telephone advertising method and apparatus.” It is a method and apparatus for routing a telephone call through a telephone network from a caller to a called party designated by the caller via advertising service apparatus that operates in two modes successively, the parties being in communication with each other in one mode and ads are selected from storage during that mode and the ads are impressed on one or both of the parties during a different mode. Selection of ad messages for use is controlled by many criteria. Delivery of the advertisements is recorded for accounting purposes. The modes may alternate between message intervals whose duration is determined by ad message length and communication intervals whose length is determined by a talking time timer. Still there is a need for better selection criteria.
- U.S. Pat. No. 5,852,775 by Hidary is a “Cellular telephone advertising system.” It discloses a cellular telephone system, which is provided with an ad server and a memory for holding various commercial messages. The messages are either generic or are tailored for specific demographically selected subscribers or geographic cells. When communication is established either between a subscriber or a nonsubscriber, at least one of them receives either a generic or a specific commercial message. These advertisements are not geared to the needs of a particular caller.
- U.S. Pat. No. 5,652,784 by Blen is an “Automatic telephone advertising provided in lieu of dial-tone.” This invention discloses a telephone advertising service providing a short advertising message through a telephone receiver as a telephone call is initiated. Several different messages are offered in different sets of channels, with the messages changing depending on the time of day. When a prohibit service signal is active, the subscriber line is switched directly to the telephone exchange. These messages are not targeted towards the interests of a particular caller.
- There is still room for improvement within the art.
- It is a general object of the present invention to have a process that allows the cross marketing of phone customers when they ask for directory assistance.
- The current invention is such that if a consumer is interested in airline tickets and they are calling Directory Assistance an ad based on their interest is played to that consumer. An airline or travel related ad will have a much higher impact and be received with a much higher level of interest with this consumer than to someone who is watching the evening news and is shown an airline ad.
- By knowing exactly what a particular consumer is looking for at the moment they are looking; you can target their scope of interest with an ad. Using SIC code or “Standard Industry Code” or even some other variable such as having a live operator select which ad would be appropriate does this.
- The concept is to use the information obtained in the 10 second listing request to play a targeted message and offer instant access to the product or service related to that message via “live call transfer” or “press 1 to be transferred to (the advertiser) now”.
- For non-SIC code ads general, non-category specific ads such as “refinancing your home” or a home improvement ad can be played. These ads can be played based on the point of call. This can be done by setting up calls to be routed to a specific ad if the point of the caller's location is within a specific area code, zip code, city block or other parameter.
- This would be helpful for companies like Home Depot, who might want to buy ad space in zip codes of “mostly owner occupied residences”, or pay day advance stores, who might want to buy advertisement for areas which are more economically depressed.
- The type of ad and when the ad is played, can be controlled to a highly specific degree.
- This system involves Point of call routing which is the routing an inbound 800 number call based on the location of the caller and routing the call to any predetermined location using zip code, area code, area code and prefix or city block maps.
- Ads can be bought to target specific competitor names or industry codes. They can also be bought by markets delineated by zip code, area code city block or statewide.
- The foregoing will be apparent from the following more particular description of example embodiments of the invention, as illustrated in the accompanying drawings in which like reference characters refer to the same parts throughout the different views. The drawings are not necessarily to scale, emphasis instead being placed upon illustrating embodiments of the present invention.
-
FIG. 1 is a block diagram of a telephone toll system embodying the present invention; -
FIG. 2 shows a block diagram of parts of the system involved with selecting the type of announcement connected to a particular subscriber's line; -
FIG. 3 gives an example of Division Structure of SIC codes; -
FIG. 4 gives an example of a Major Group of the SIC codes; -
FIG. 5 is a schematic of the system; and -
FIG. 6 gives a flowchart of the system. - A description of example embodiments of the invention follows.
- The preferred embodiment of the invention is a process that allows the cross marketing of phone customers asking for directory assistance.
- In
FIG. 1 , thelocal telephone station 11 is the typical telephone handset, in the usual case, and is connected by the typical local loop wires and connections to a localtelephone switching system 12 which in turn connects through atoll switching system 14 to the total telephone network. Interconnected with the localtelephone switching system 12 and thetoll switching system 14 is theadvertising message system 13 which is adapted to provide the directory assistance which has been generally summarized above. - In general, the
local telephone station 11 is used by a local telephone customer, theUser 10, indicated schematically. - The internal connections of the system are, in more detail, the following. The line from
local telephone station 11 will be routed, through portions of switchingelements 15, to the directory assistant module of thelocal switching system 12 if that is the nature of the customer's request, and in general, this may have been reached by dialing a specific phone number such as 1-800-Dealers. - It is anticipated that the broadest volume of use will result from long distance calling. The preferred embodiment will use a routing automatic number identification (ANI) within local
telephone switching system 12, together with the subscriber test equipment inadvertising message system 13, will identify the local customer in question as being one who wants to receive reduced directory assistance or long distance calling so that his incoming line will automatically be connected toadvertising message system 13 before his toll call is completed. - In all of the foregoing situations identified in local
telephone switching system 12, the result will be that a signal is sent toadvertising message system 13 which results in a control signal being sent totoll switching system 12 to switching elements 16 to prevent the further progress of the user's call until the new features of this toll service have been provided. Therefore, at this point, the local telephone subscriber is not in contact with the larger telephone network. - In point of fact, this message may be of either an aural or visual nature, especially if the local subscriber has made available a monitor or television set connected to his telephone line. When this message ends, the control network within
toll switching system 14 then removes the block on the signaling for the toll call and the call goes out over the network in the usual fashion. - The current invention is as follows if a consumer is interested in airline tickets RIGHT NOW and they are calling Directory Assistance the correct ad played to that consumer, an airline or travel related ad, will have a much higher impact and be received with a much higher level of interest than to someone who is watching the evening news and is shown an airline ad.
- By knowing exactly what a particular consumer is looking for at the moment they are looking you can target their scope of interest with an ad. Using SIC code or “Standard Industry Code” or even some other variable such as having a live operator select which ad would be appropriate does this.
- The concept is to use the information obtained in the 10 second listing request to play a targeted message and offer instant access to the product or service related to that message via “live call transfer” or “press 1 to be transferred to (the advertiser) now”.
- For non SIC code ads general, non-category specific ads such as “refinancing your home” or a home improvement ad can be played. These ads can be played based on the point of call. This can be done by setting up calls to be routed to a specific advertisement if the point of the callers location is within a specific area code, zip code, city block or other parameter.
- This would be helpful for companies like Home Depot, who might want to buy ad space in zip codes of “mostly owner occupied residences” or pay day advance stores which may want to purchase advertisement for areas that are more economically depressed.
- The type of ad and when the ad is played can be controlled to a highly specific degree.
- In the preferred embodiment the system will use Point of call routing, which is the routing of an inbound 800 number call based on the location of the caller and connecting that caller to any predetermined location using zip code, area code, area code and prefix or city block maps.
- Ads can be bought to target specific competitor names or industry codes. They can also be bought by markets delineated by zip code, area code city block or statewide.
- The advertisements could also have been chosen on a random basis, or they could have been chosen to provide sufficient exposure to each of the advertisers who provided the ads for this service. In any event these advertisements will be stored in a large-scale mass memory or memory means.
- In all of the foregoing versions of the service, it should be apparent that the interactive logic could be extended to make it possible for the customer to indicate, e.g., by dialing appropriate digits, that he wishes written material to be sent to him or that he wishes to talk to a salesman—now or later.
- We have attempted to lay out in
FIG. 2 a chart illustrating most of the foregoing message choice criteria in a logical manner. - We have disclosed a sample of the SIC Division Structure in
FIG. 3 and theSIC Major Group 58 inFIG. 4 to display the industry standard codes that can be used in the selection process. -
FIG. 5 is a schematic of how system 1 works. TheUser 10 calls and is connected to a directory assistance number. TheUser 10 requests a number or a type of service or good, the system uses this as part of the selection criteria which is used by a selection means 50 such as a computer processor and selects an advertisement from thedatabase 60 and the advertisement is played back to theUser 10. -
FIG. 6 is a basic flowchart of the process. InStep 100, theUser 10 calls the system 1. TheUser 10 then requests a specific number of a company or a type of goods or services inStep 110. The system 1 uses the request, along with additional information such as the locations from where call was placed and other targeting information to select an ad from theadvertising database 60 instep 120. The system 1 retrieves the ad and plays it for theUser 10 instep 130. Instep 140, the system 1 asks “is there a connection option for this ad?” If yes, theUser 10 is asked if they want to opt to be connected to the advertiser'snumber 150. If yes, theUser 10 is connected to the advertiser'snumber 160. If no, theUser 10 is connected to their selectednumber 170. If there is no connection option for this ad, theUser 10 is connected to their selectednumber 170. - This system could also be used in a wireless environment with Handheld PCs or an Internet or chat environment.
- The current invention provides much needed inexpensive directory assistance. The user calls a unique number for directory assistance, an operator answers that call and asks the user of his/her desired phone number, the system then uses this phone number as one of the basis for the selection criteria to select an advertisement for the system to play for the user. After the user listens to the advertisement, the system will provide the user with the desired phone number. The system may have the option for the user to select on or contact another company for the service.
- The teachings of all patents, published applications and references cited herein are incorporated by reference in their entirety.
- While this invention has been particularly shown and described with references to example embodiments thereof, it will be understood by those skilled in the art that various changes in form and details may be made therein without departing from the scope of the invention encompassed by the appended claims.
Claims (19)
1. A method for providing directory assistance information in a public telecommunication network, the network comprising a customer station and a call processing station, the method comprising:
at the customer station;
dialing a telephone number used for accessing the call processing station;
setting up a call connection from the customer station to the call processing station;
providing a request for information relating to a specific provider of goods or services;
at the call processing station;
receiving the request for information from the customer station;
examining the request for information to identify a category associated with the specific provider of goods or services;
selecting an advertisement categorized within the category, the selecting being performed by an operator, a machine, or a combination of operator and machine;
retrieving the selected advertisement from a stored media;
forwarding the selected advertisement to the customer station; and
at the customer station, receiving the selected advertisement.
2. The method of claim 1 , further comprising:
querying a database to determine the selected advertisement, the querying using as at least one query parameter from the examining the request for information.
3. The method of claim 2 , wherein the query parameter is a geographic location component of the specific provider of goods or services in the request for information.
4. The method of claim 2 , wherein the query parameter is a name of a business that is the specific provider of goods or services.
5. The method of claim 2 , wherein the query parameter is a general type of business associated with the specific provider of goods or services specified in the request for information.
6. The method of claim 2 , wherein the query parameter is a description of a product or service.
7. The method of claim 2 , wherein the query parameter is the telephone number associated with the specific provider associated with the request for information.
8. The method of claim 7 , wherein the query parameter is a Standard Industry Classification (SIC) code associated with the telephone number associated with the specific provider.
9. The method as in claim 1 , wherein the request for information relating to a telephone number for a specific provider of goods or services does not inherently determine the category.
10. A system for providing access to directory assistance information for a public network via a toll-free number, the system comprising:
a customer station including call connection circuitry; and
a call processing station that operates to receive a request for directory assistance information from the customer station, examine the request for directory assistance information to identify a category associated with a specific provider of goods or services, select by an operator, a machine, or a combination of operator and machine an advertisement categorized within the category and selectively forward the selected advertisement to the customer station.
11. The system of claim 10 , the customer station further comprising:
a user input device to obtain a telephone number used for accessing the call processing station;
a transmitter that operates to transmit the request for directory assistance information received from the user, wherein the call connection circuitry operates to set up a call connection from the customer station to the call processing station via the toll-free number; and
a first a receiver that operates to receive the selected advertisement.
12. The system of claim 10 , the call processing station further comprising:
a second receiver that operates to receive the request for directory assistance information from the customer station; and
a processor that operates to retrieve the selected advertisement from a stored media.
13. The system of claim 10 , further comprising:
a database apparatus that operates to process a query to determine the selected advertisement, the query having at least one query parameter derived from the request for directory assistance information.
14. The system of claim 13 , wherein the query parameter is a name of a business that is the specific provider of the goods or the services.
15. The system of claim 13 , wherein the query parameter is a description of a good or service.
16. The system of claim 13 , wherein the query parameter is the telephone number associated with the specific provider associated with the request for directory assistance information.
17. The system of claim 16 , wherein the query parameter is a SIC code associated with the telephone number associated with the specific provider.
18. The system of claim 13 , wherein the processing station further selects the advertisement based on a telephone number requested by the user.
19. The system of claim 10 , wherein the request for directory assistance information relating to a telephone number for the specific provider of the goods or the services does not inherently determine the category.
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US11/897,263 US20080081599A1 (en) | 2002-05-31 | 2007-08-29 | Directory assistance with advertisement selection by human, machine or a combination of human and machine |
Applications Claiming Priority (3)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US10/063,990 US7212615B2 (en) | 2002-05-31 | 2002-05-31 | Criteria based marketing for telephone directory assistance |
US11/728,189 US8175231B2 (en) | 2002-05-31 | 2007-03-23 | Toll-free directory assistance with automatic selection of an advertisement from a category |
US11/897,263 US20080081599A1 (en) | 2002-05-31 | 2007-08-29 | Directory assistance with advertisement selection by human, machine or a combination of human and machine |
Related Parent Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
US11/728,189 Continuation US8175231B2 (en) | 2002-05-31 | 2007-03-23 | Toll-free directory assistance with automatic selection of an advertisement from a category |
Publications (1)
Publication Number | Publication Date |
---|---|
US20080081599A1 true US20080081599A1 (en) | 2008-04-03 |
Family
ID=29581853
Family Applications (9)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
US10/063,990 Expired - Lifetime US7212615B2 (en) | 2002-05-31 | 2002-05-31 | Criteria based marketing for telephone directory assistance |
US11/728,261 Abandoned US20070263799A1 (en) | 2002-05-31 | 2007-03-23 | Toll-free directory assistance using standard industrial classification codes |
US11/728,189 Expired - Lifetime US8175231B2 (en) | 2002-05-31 | 2007-03-23 | Toll-free directory assistance with automatic selection of an advertisement from a category |
US11/728,187 Abandoned US20070242811A1 (en) | 2002-05-31 | 2007-03-23 | Toll-free directory assistance with competitor advertisement |
US11/728,188 Abandoned US20070248222A1 (en) | 2002-05-31 | 2007-03-23 | Toll-free directory assistance without charge to the customer |
US11/897,263 Abandoned US20080081599A1 (en) | 2002-05-31 | 2007-08-29 | Directory assistance with advertisement selection by human, machine or a combination of human and machine |
US11/897,264 Expired - Lifetime US7702084B2 (en) | 2002-05-31 | 2007-08-29 | Toll-free directory assistance with preferred advertisement listing |
US11/897,262 Expired - Fee Related US8107602B2 (en) | 2002-05-31 | 2007-08-29 | Directory assistance with data processing station |
US11/897,249 Abandoned US20080084988A1 (en) | 2002-05-31 | 2007-08-30 | Toll-free directory assistance with category search |
Family Applications Before (5)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
US10/063,990 Expired - Lifetime US7212615B2 (en) | 2002-05-31 | 2002-05-31 | Criteria based marketing for telephone directory assistance |
US11/728,261 Abandoned US20070263799A1 (en) | 2002-05-31 | 2007-03-23 | Toll-free directory assistance using standard industrial classification codes |
US11/728,189 Expired - Lifetime US8175231B2 (en) | 2002-05-31 | 2007-03-23 | Toll-free directory assistance with automatic selection of an advertisement from a category |
US11/728,187 Abandoned US20070242811A1 (en) | 2002-05-31 | 2007-03-23 | Toll-free directory assistance with competitor advertisement |
US11/728,188 Abandoned US20070248222A1 (en) | 2002-05-31 | 2007-03-23 | Toll-free directory assistance without charge to the customer |
Family Applications After (3)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
US11/897,264 Expired - Lifetime US7702084B2 (en) | 2002-05-31 | 2007-08-29 | Toll-free directory assistance with preferred advertisement listing |
US11/897,262 Expired - Fee Related US8107602B2 (en) | 2002-05-31 | 2007-08-29 | Directory assistance with data processing station |
US11/897,249 Abandoned US20080084988A1 (en) | 2002-05-31 | 2007-08-30 | Toll-free directory assistance with category search |
Country Status (1)
Country | Link |
---|---|
US (9) | US7212615B2 (en) |
Cited By (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US20060173915A1 (en) * | 2004-11-29 | 2006-08-03 | Kliger Scott A | Telephone search supported by advertising based on past history of requests |
US20070274476A1 (en) * | 2002-05-31 | 2007-11-29 | Scott Wolmuth | Toll-free directory assistance with automatic selection of an advertisement from a category |
US20080212765A1 (en) * | 2002-05-31 | 2008-09-04 | Jingle Networks, Inc. | Directory assistance with advertisement from category related to request category |
Families Citing this family (103)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US6223165B1 (en) * | 1999-03-22 | 2001-04-24 | Keen.Com, Incorporated | Method and apparatus to connect consumer to expert |
US20020055351A1 (en) * | 1999-11-12 | 2002-05-09 | Elsey Nicholas J. | Technique for providing personalized information and communications services |
WO2001056262A1 (en) * | 2000-01-31 | 2001-08-02 | Infonxx, Inc. | Communication assistance system and method |
US20080052353A1 (en) * | 2000-03-09 | 2008-02-28 | Utbk, Inc. | System for Recording and Distributing Recorded Information over the Internet |
US6636590B1 (en) * | 2000-10-30 | 2003-10-21 | Ingenio, Inc. | Apparatus and method for specifying and obtaining services through voice commands |
US8554617B2 (en) | 2007-10-02 | 2013-10-08 | Ingenio Llc | Systems and methods to provide alternative connections for real time communications |
US7289623B2 (en) * | 2001-01-16 | 2007-10-30 | Utbk, Inc. | System and method for an online speaker patch-through |
US20020133402A1 (en) | 2001-03-13 | 2002-09-19 | Scott Faber | Apparatus and method for recruiting, communicating with, and paying participants of interactive advertising |
US6704403B2 (en) | 2001-09-05 | 2004-03-09 | Ingenio, Inc. | Apparatus and method for ensuring a real-time connection between users and selected service provider using voice mail |
US7580850B2 (en) | 2001-12-14 | 2009-08-25 | Utbk, Inc. | Apparatus and method for online advice customer relationship management |
US8472608B2 (en) | 2002-07-10 | 2013-06-25 | Blake Bookstaff | Method and system for providing directory assistance to erroneous telephone calls |
US8472607B2 (en) | 2002-07-10 | 2013-06-25 | Blake Bookstaff | Method and system for providing directory assistance to erroneous telephone calls |
US8254547B2 (en) | 2002-07-10 | 2012-08-28 | Blake Bookstaff | Method and system for providing directory assistance to erroneous telephone calls |
US8254548B2 (en) | 2002-07-10 | 2012-08-28 | Blake Bookstaff | Method and system for providing directory assistance to erroneous telephone calls |
US8693664B2 (en) | 2002-07-10 | 2014-04-08 | Blake Bookstaff | Method and system for providing directory assistance to erroneous telephone calls |
US8913732B2 (en) | 2002-07-10 | 2014-12-16 | Blake Bookstaff | Method and system for providing directory assistance to erroneous telephone calls via wearable devices |
US7227936B2 (en) * | 2002-07-10 | 2007-06-05 | Blake Bookstaff | Method and system for providing directory assistance to erroneous telephone calls |
US8611517B2 (en) | 2002-11-07 | 2013-12-17 | Blake Bookstaff | Method and system for alphanumeric indexing for advertising with cloud computing |
US8363806B2 (en) | 2002-11-07 | 2013-01-29 | Blake Bookstaff | Method and system for alphanumeric indexing for advertising via cloud computing |
US8542809B2 (en) | 2002-11-07 | 2013-09-24 | Blake Bookstaff | Method and system for alphanumeric indexing for advertising with cloud computing |
US8495047B2 (en) | 2004-06-29 | 2013-07-23 | Blake Bookstaff | Method and system for automated intelligent electronic advertising |
US8130928B2 (en) | 2002-11-07 | 2012-03-06 | Blake Bookstaff | Method and system for number indexing for advertising |
US8913728B2 (en) | 2002-11-07 | 2014-12-16 | Blake Bookstaff | Method and system for automated intellegent advertising on wearable devices |
US20040114571A1 (en) * | 2002-12-13 | 2004-06-17 | Timmins Timothy A. | Information assistance system and method for effectively consulting multiple resources to assist a user to perform a task |
US7412042B2 (en) * | 2003-02-14 | 2008-08-12 | Grape Technology Group, Inc. | Technique for providing information assistance including a concierge-type service |
US7698183B2 (en) | 2003-06-18 | 2010-04-13 | Utbk, Inc. | Method and apparatus for prioritizing a listing of information providers |
US7424442B2 (en) | 2004-05-04 | 2008-09-09 | Utbk, Inc. | Method and apparatus to allocate and recycle telephone numbers in a call-tracking system |
US9208496B2 (en) | 2003-10-06 | 2015-12-08 | Yellowpages.Com Llc | Systems and methods to provide a communication reference in a representation of a geographical region |
US8140392B2 (en) | 2003-10-06 | 2012-03-20 | Utbk, Inc. | Methods and apparatuses for pay for lead advertisements |
US10425538B2 (en) * | 2003-10-06 | 2019-09-24 | Yellowpages.Com Llc | Methods and apparatuses for advertisements on mobile devices for communication connections |
US7428497B2 (en) | 2003-10-06 | 2008-09-23 | Utbk, Inc. | Methods and apparatuses for pay-per-call advertising in mobile/wireless applications |
US9203974B2 (en) * | 2003-10-06 | 2015-12-01 | Yellowpages.Com Llc | Methods and apparatuses for offline selection of pay-per-call advertisers |
US8837698B2 (en) | 2003-10-06 | 2014-09-16 | Yp Interactive Llc | Systems and methods to collect information just in time for connecting people for real time communications |
US9202217B2 (en) * | 2003-10-06 | 2015-12-01 | Yellowpages.Com Llc | Methods and apparatuses to manage multiple advertisements |
US7366683B2 (en) | 2003-10-06 | 2008-04-29 | Utbk, Inc. | Methods and apparatuses for offline selection of pay-per-call advertisers |
US20070121845A1 (en) * | 2003-10-06 | 2007-05-31 | Utbk, Inc. | Methods and apparatuses for offline selection of pay-per-call advertisers via visual advertisements |
US8140389B2 (en) | 2003-10-06 | 2012-03-20 | Utbk, Inc. | Methods and apparatuses for pay for deal advertisements |
US9984377B2 (en) | 2003-10-06 | 2018-05-29 | Yellowpages.Com Llc | System and method for providing advertisement |
US8069082B2 (en) * | 2003-10-06 | 2011-11-29 | Utbk, Inc. | Methods and apparatuses to determine prices of communication leads |
US8078977B2 (en) | 2004-06-29 | 2011-12-13 | Blake Bookstaff | Method and system for intelligent processing of electronic information |
US9792633B2 (en) | 2004-06-29 | 2017-10-17 | Blake Bookstaff | Method and system for intelligent processing of electronic information with cloud computing |
CA2499305A1 (en) * | 2005-03-04 | 2006-09-04 | 668158 B.C. Ltd. | Method and apparatus for providing geographically targeted information and advertising |
US7933388B1 (en) * | 2005-01-20 | 2011-04-26 | Andre Denis Vanier | Method and system for providing information and advertising content in a telephone system |
US8538768B2 (en) | 2005-02-16 | 2013-09-17 | Ingenio Llc | Methods and apparatuses for delivery of advice to mobile/wireless devices |
US7979308B2 (en) | 2005-03-03 | 2011-07-12 | Utbk, Inc. | Methods and apparatuses for sorting lists for presentation |
US8515047B1 (en) | 2005-04-20 | 2013-08-20 | Grape Technology Group, Inc. | Method and system for prioritizing the presentation of information within a directory assistance context wireless and landline telephone systems |
US7929681B2 (en) * | 2005-04-27 | 2011-04-19 | Henry Gary E | Technique for continually assisting a user during an information assistance call |
US7357448B2 (en) * | 2005-06-06 | 2008-04-15 | Ford Global Technologies, Llc | Unitary hydroformed roof support pillar |
US11102342B2 (en) | 2005-09-01 | 2021-08-24 | Xtone, Inc. | System and method for displaying the history of a user's interaction with a voice application |
US20100158217A1 (en) | 2005-09-01 | 2010-06-24 | Vishal Dhawan | System and method for placing telephone calls using a distributed voice application execution system architecture |
US9799039B2 (en) * | 2005-09-01 | 2017-10-24 | Xtone, Inc. | System and method for providing television programming recommendations and for automated tuning and recordation of television programs |
US8599832B2 (en) | 2005-09-28 | 2013-12-03 | Ingenio Llc | Methods and apparatuses to connect people for real time communications via voice over internet protocol (VOIP) |
US20070123275A1 (en) * | 2005-09-28 | 2007-05-31 | Numair Faraz | Telecommunication advertising system |
US8737591B2 (en) * | 2005-10-28 | 2014-05-27 | At&T Intellectual Property I, L.P. | Method and apparatus of a voice-response directory assistance system having a targeted advertising engine |
US9197479B2 (en) * | 2006-01-10 | 2015-11-24 | Yellowpages.Com Llc | Systems and methods to manage a queue of people requesting real time communication connections |
US8125931B2 (en) * | 2006-01-10 | 2012-02-28 | Utbk, Inc. | Systems and methods to provide availability indication |
US8437256B2 (en) | 2006-01-10 | 2013-05-07 | Utbk, Llc | Systems and methods to provide communication connections |
US7720091B2 (en) | 2006-01-10 | 2010-05-18 | Utbk, Inc. | Systems and methods to arrange call back |
US8681778B2 (en) | 2006-01-10 | 2014-03-25 | Ingenio Llc | Systems and methods to manage privilege to speak |
US8077849B2 (en) * | 2006-01-10 | 2011-12-13 | Utbk, Inc. | Systems and methods to block communication calls |
US20070165804A1 (en) * | 2006-01-10 | 2007-07-19 | Utbk, Inc. | Systems and Methods to Convert a Free Call to a Fee-Based Call |
US20070174187A1 (en) * | 2006-01-10 | 2007-07-26 | Utbk, Inc. | Systems and methods to process payment |
US20070174258A1 (en) * | 2006-01-23 | 2007-07-26 | Jones Scott A | Targeted mobile device advertisements |
US8266130B2 (en) * | 2006-01-23 | 2012-09-11 | Chacha Search, Inc. | Search tool providing optional use of human search guides |
US8185437B2 (en) | 2007-07-12 | 2012-05-22 | Utbk, Inc. | Systems and methods to provide communication connections via partners |
US7536171B2 (en) * | 2006-05-04 | 2009-05-19 | Teleads Llc | System for providing a call center for response to advertisements over a medium |
US20080086375A1 (en) * | 2006-10-04 | 2008-04-10 | Gary Steck | Method of and system for directory-assistance-based marketing |
US9317855B2 (en) * | 2006-10-24 | 2016-04-19 | Yellowpages.Com Llc | Systems and methods to provide voice connections via local telephone numbers |
US8451825B2 (en) | 2007-02-22 | 2013-05-28 | Utbk, Llc | Systems and methods to confirm initiation of a callback |
US8843107B2 (en) * | 2007-02-08 | 2014-09-23 | Yp Interactive Llc | Methods and apparatuses to connect users of mobile devices to advertisers |
US8837710B2 (en) * | 2007-02-08 | 2014-09-16 | Yp Interactive Llc | Systems and methods to facilitate searches |
US9209984B2 (en) * | 2007-02-08 | 2015-12-08 | Yellowpages.Com Llc | Systems and methods to facilitate communications |
US8452655B2 (en) | 2007-04-10 | 2013-05-28 | Utbk, Llc | Systems and methods to facilitate real time communications and commerce via a social network |
US20080262911A1 (en) * | 2007-04-20 | 2008-10-23 | Utbk, Inc. | Methods and Systems to Search in Virtual Reality for Real Time Communications |
US20080263446A1 (en) * | 2007-04-20 | 2008-10-23 | Utbk, Inc. | Methods and Systems to Connect People to Services via Virtual Reality |
US8601386B2 (en) | 2007-04-20 | 2013-12-03 | Ingenio Llc | Methods and systems to facilitate real time communications in virtual reality |
US8184797B1 (en) | 2007-05-18 | 2012-05-22 | Richard Rosen | System and method for improved directory assistance searches |
US8948357B2 (en) | 2007-05-25 | 2015-02-03 | At&T Intellectual Property I, L.P. | Method and system for non-traditional directory assistance |
US20080313083A1 (en) * | 2007-06-18 | 2008-12-18 | Utbk, Inc. | Systems and Methods To Manage Presentations of Advertisements |
US8681952B2 (en) | 2007-06-18 | 2014-03-25 | Ingenio Llc | Systems and methods to selectively provide telephonic connections |
US8320368B2 (en) | 2007-06-18 | 2012-11-27 | Utbk, Inc. | Systems and methods to provide communication references based on recommendations to connect people for real time communications |
US8532276B2 (en) | 2007-06-26 | 2013-09-10 | Ingenio Llc | Systems and methods to provide telephonic connections via concurrent calls |
US8280018B2 (en) | 2007-07-06 | 2012-10-02 | Utbk, Inc. | Systems and methods to provide information via connections for real time communications between people |
US20090031336A1 (en) * | 2007-07-24 | 2009-01-29 | Chavez Timothy R | Group preference control system |
US8724789B2 (en) | 2007-08-06 | 2014-05-13 | Yellow Pages | Systems and methods to connect people for real time communications via directory assistance |
US20090070210A1 (en) * | 2007-09-10 | 2009-03-12 | White Gregory T | Sending delayed message in response to a customer request |
US8295465B2 (en) | 2007-09-25 | 2012-10-23 | Utbk, Inc. | Systems and methods to connect members of a social network for real time communication |
US8233608B2 (en) | 2007-10-30 | 2012-07-31 | Volt Delta Resources Llc | Method of and system for automatically switching between free directory assistance service and chargeable directory assistance service |
US20090144068A1 (en) * | 2007-11-30 | 2009-06-04 | Utbk, Inc. | Methods and Apparatuses to Provide Connections for Real Time Communications |
US8483382B2 (en) * | 2008-07-24 | 2013-07-09 | Grape Technology Group, Inc. | System and method for real-time comparison of news events against directory assistance queries |
US8660245B2 (en) * | 2008-08-18 | 2014-02-25 | Tekelec, Inc. | Methods, systems, and computer readable media for providing advertising-supported call service |
WO2010046785A2 (en) * | 2008-10-22 | 2010-04-29 | Comverse, Ltd. | Providing telephone directory assistance |
US8433283B2 (en) | 2009-01-27 | 2013-04-30 | Ymax Communications Corp. | Computer-related devices and techniques for facilitating an emergency call via a cellular or data network using remote communication device identifying information |
WO2010151379A1 (en) * | 2009-05-07 | 2010-12-29 | Chacha Search, Inc. | Method and system for personally targeted search messages |
AU2012240570B2 (en) | 2011-04-05 | 2017-09-14 | Loren STOCKER | Visual telephony apparatus, system and method |
US20140270116A1 (en) * | 2013-03-14 | 2014-09-18 | Vonage Network Llc | System and method for delivering a targeted message to a calling party |
US9955022B2 (en) | 2013-05-07 | 2018-04-24 | Yellowpages.Com, Llc | Systems and methods to customize the presentation of prompts to establish communication connections |
US9386164B2 (en) | 2013-05-07 | 2016-07-05 | Yellowpages.Com Llc | Systems and methods to establish communication connections via mobile application |
US9380160B2 (en) | 2013-05-07 | 2016-06-28 | Yellowpages.Com Llc | Systems and methods to customize interactive voice response (IVR) prompts based on information about a caller |
US9401987B2 (en) | 2013-05-07 | 2016-07-26 | Yellowpages.Com Llc | Systems and methods to provide connections to users in different geographic regions |
US8737973B1 (en) * | 2013-07-22 | 2014-05-27 | Robert W. Petrunka | Enhanced voice calling using smart phone services |
WO2017027016A1 (en) * | 2015-08-11 | 2017-02-16 | Elite Information Services, Llc | System and method for evaluating a customer prior to a transaction |
US10018251B2 (en) | 2015-11-09 | 2018-07-10 | GM Global Technology Operations LLC | Multi-speed dual clutch transmission |
Citations (9)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US4850007A (en) * | 1987-06-25 | 1989-07-18 | American Telephone And Telegraph Company | Telephone toll service with advertising |
US4943995A (en) * | 1986-10-08 | 1990-07-24 | At&T Bell Laboratories | Semi-automated customer information system |
US5361295A (en) * | 1989-12-12 | 1994-11-01 | The Telephone Connection | Anonymous interactive telephone system |
US5557658A (en) * | 1991-06-20 | 1996-09-17 | Quantum Systems, Inc. | Communications marketing system |
US5909670A (en) * | 1995-01-09 | 1999-06-01 | U S West, Inc. | Method and system for playback of advertisements in an electronic classified advertising system |
US20030032409A1 (en) * | 2001-03-16 | 2003-02-13 | Hutcheson Stewart Douglas | Method and system for distributing content over a wireless communications system |
US6614896B1 (en) * | 1999-09-30 | 2003-09-02 | Nortel Networks Limited | Advertising system for callers to busy numbers |
US6970548B2 (en) * | 2000-01-31 | 2005-11-29 | Infonxx, Inc | Communication assistance system and method |
US7400711B1 (en) * | 2000-02-25 | 2008-07-15 | International Business Machines Corporation | System and technique for dynamically interjecting live advertisements in the context of real-time isochronous (telephone-model) discourse |
Family Cites Families (94)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US4193113A (en) | 1975-05-30 | 1980-03-11 | Burroughs Corporation | Keyboard interrupt method and apparatus |
KR880700583A (en) * | 1985-08-16 | 1988-03-15 | 오라보 엠. 아제 베도 네토 | Phone and Demodulator |
US5222120A (en) | 1990-04-23 | 1993-06-22 | Mci Communications Corporation | Long distance telephone switching system with enhanced subscriber services |
US5187735A (en) | 1990-05-01 | 1993-02-16 | Tele Guia Talking Yellow Pages, Inc. | Integrated voice-mail based voice and information processing system |
JP2956941B2 (en) | 1990-06-08 | 1999-10-04 | 株式会社東芝 | Private branch exchange |
US5321740A (en) | 1991-06-20 | 1994-06-14 | Quantum Systems, Inc. | Telephone marketing system |
US5339352A (en) | 1992-10-01 | 1994-08-16 | Bell Atlantic Network Services, Inc. | Directory assistance call completion via mobile systems |
JPH06237300A (en) * | 1992-12-23 | 1994-08-23 | American Teleph & Telegr Co <Att> | Message service inherent in position in telecommunication network |
US5448625A (en) | 1993-04-13 | 1995-09-05 | Msi Electronics Inc. | Telephone advertising method and apparatus |
US5444713A (en) | 1993-09-14 | 1995-08-22 | At&T Corp. | Telephone information service system using digital and out-of-band signaling |
SV1994000033A (en) | 1994-04-21 | 1995-10-30 | Blen Georgina Borbon | PUBLITEL INTERNACIONAL. |
US6628772B1 (en) | 1994-04-28 | 2003-09-30 | Metro One Telecommunications, Inc. | Method for providing enhanced directory assistance upon command using out-of-band signaling |
US5873032A (en) | 1994-04-28 | 1999-02-16 | Metro One Telecommunications, Inc. | Method and system for providing directory assistance services during attempt to complete customer or after call termination via an alphanumeric page |
US5764731A (en) * | 1994-10-13 | 1998-06-09 | Yablon; Jay R. | Enhanced system for transferring, storing and using signaling information in a switched telephone network |
US5724521A (en) | 1994-11-03 | 1998-03-03 | Intel Corporation | Method and apparatus for providing electronic advertisements to end users in a consumer best-fit pricing manner |
US5613006A (en) * | 1994-11-18 | 1997-03-18 | Reese; Morris | Automated directory assistance call completion and calling number delivery system |
US6026368A (en) | 1995-07-17 | 2000-02-15 | 24/7 Media, Inc. | On-line interactive system and method for providing content and advertising information to a targeted set of viewers |
US5689547A (en) | 1995-11-02 | 1997-11-18 | Ericsson Inc. | Network directory methods and systems for a cellular radiotelephone |
US5794210A (en) | 1995-12-11 | 1998-08-11 | Cybergold, Inc. | Attention brokerage |
US5926754A (en) | 1995-12-21 | 1999-07-20 | At&T Corporation | Directory assistance call processing systems and related methods |
US5838314A (en) | 1996-02-21 | 1998-11-17 | Message Partners | Digital video services system with optional interactive advertisement capabilities |
US6577714B1 (en) | 1996-03-11 | 2003-06-10 | At&T Corp. | Map-based directory system |
US5850433A (en) | 1996-05-01 | 1998-12-15 | Sprint Communication Co. L.P. | System and method for providing an on-line directory service |
US5933811A (en) | 1996-08-20 | 1999-08-03 | Paul D. Angles | System and method for delivering customized advertisements within interactive communication systems |
US5852775A (en) | 1996-09-12 | 1998-12-22 | Earthweb, Inc. | Cellular telephone advertising system |
WO1998031114A1 (en) * | 1997-01-06 | 1998-07-16 | Bellsouth Corporation | Method and system for tracking network use |
SE9700334L (en) | 1997-02-03 | 1998-08-04 | Gratistelefon Svenska Ab | Procedure for telecommunications including advertising messages |
US6731625B1 (en) | 1997-02-10 | 2004-05-04 | Mci Communications Corporation | System, method and article of manufacture for a call back architecture in a hybrid network with support for internet telephony |
US6775371B2 (en) | 1997-03-13 | 2004-08-10 | Metro One Telecommunications, Inc. | Technique for effectively providing concierge-like services in a directory assistance system |
US5937037A (en) * | 1998-01-28 | 1999-08-10 | Broadpoint Communications, Inc. | Communications system for delivering promotional messages |
US6415281B1 (en) | 1997-09-03 | 2002-07-02 | Bellsouth Corporation | Arranging records in a search result to be provided in response to a data inquiry of a database |
US6178231B1 (en) | 1997-09-25 | 2001-01-23 | Qwest Communications International Inc. | Method and system for generating predetermined messages during selected calls-in-progress |
US6385308B1 (en) * | 1997-12-01 | 2002-05-07 | At&T Corp. | Telephone system and method for personalized announcements |
US6647257B2 (en) | 1998-01-21 | 2003-11-11 | Leap Wireless International, Inc. | System and method for providing targeted messages based on wireless mobile location |
US6009150A (en) * | 1998-01-28 | 1999-12-28 | Broadpoint Commuications, Inc. | Call processing method for delivering promotional messages |
US20010048737A1 (en) | 1998-03-23 | 2001-12-06 | Randy G. Goldberg | Method and apparatus for providing advertisement supported communications |
US6404877B1 (en) | 1998-06-02 | 2002-06-11 | At&T Corp. | Automated toll-free telecommunications information service and apparatus |
US6269336B1 (en) | 1998-07-24 | 2001-07-31 | Motorola, Inc. | Voice browser for interactive services and methods thereof |
US6269337B1 (en) | 1998-07-24 | 2001-07-31 | At&T Corp | Method and apparatus to provide enhanced directory assistance information in a communication network |
US6078866A (en) | 1998-09-14 | 2000-06-20 | Searchup, Inc. | Internet site searching and listing service based on monetary ranking of site listings |
US6118862A (en) | 1998-10-23 | 2000-09-12 | Toshiba America Information Systems, Inc. | Computer telephony system and method |
US6526135B1 (en) | 1998-11-18 | 2003-02-25 | Nortel Networks Limited | Automated competitive business call distribution (ACBCD) system |
US6570974B1 (en) | 1998-12-31 | 2003-05-27 | At&T Corp. | Cable connected network server platform for telephone white-yellow page services and emergency 911 location identification |
US6618474B1 (en) | 1999-03-08 | 2003-09-09 | Morris Reese | Method and apparatus for providing to a customer a promotional message between ringing signals or after a call waiting tone |
US6212262B1 (en) * | 1999-03-15 | 2001-04-03 | Broadpoint Communications, Inc. | Method of performing automatic sales transactions in an advertiser-sponsored telephony system |
US6826559B1 (en) | 1999-03-31 | 2004-11-30 | Verizon Laboratories Inc. | Hybrid category mapping for on-line query tool |
US7047242B1 (en) | 1999-03-31 | 2006-05-16 | Verizon Laboratories Inc. | Weighted term ranking for on-line query tool |
US6269361B1 (en) | 1999-05-28 | 2001-07-31 | Goto.Com | System and method for influencing a position on a search result list generated by a computer network search engine |
US6553113B1 (en) | 1999-07-09 | 2003-04-22 | First Usa Bank, Na | System and methods for call decisioning in a virtual call center integrating telephony with computers |
US6603844B1 (en) | 1999-08-31 | 2003-08-05 | Avaya Technology Corp. | Advertised ring back in a telecommunication switching system |
US6587547B1 (en) | 1999-09-13 | 2003-07-01 | Microstrategy, Incorporated | System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with real-time drilling via telephone |
JP2001197223A (en) | 2000-01-06 | 2001-07-19 | Sony Corp | Communication system, and device and method for managing communication |
JP2001249559A (en) * | 2000-03-06 | 2001-09-14 | Nitto Denko Corp | Image fixing device and endless film for image fixing |
US6658389B1 (en) | 2000-03-24 | 2003-12-02 | Ahmet Alpdemir | System, method, and business model for speech-interactive information system having business self-promotion, audio coupon and rating features |
US20030125958A1 (en) * | 2001-06-19 | 2003-07-03 | Ahmet Alpdemir | Voice-interactive marketplace providing time and money saving benefits and real-time promotion publishing and feedback |
US20010044837A1 (en) | 2000-03-30 | 2001-11-22 | Iqbal Talib | Methods and systems for searching an information directory |
US6493437B1 (en) | 2000-04-26 | 2002-12-10 | Genuity Inc. | Advertising-subsidized PC-telephony |
GB2371178B (en) | 2000-08-22 | 2003-08-06 | Symbian Ltd | A method of enabling a wireless information device to access data services |
US6996413B2 (en) | 2000-09-06 | 2006-02-07 | Eric Inselberg | Method and apparatus for interactive audience participation at a live spectator event |
US6434398B1 (en) | 2000-09-06 | 2002-08-13 | Eric Inselberg | Method and apparatus for interactive audience participation at a live spectator event |
EP1195745B1 (en) * | 2000-09-14 | 2003-03-19 | Lucent Technologies Inc. | Method and apparatus for diversity control in multiple description voice communication |
EP1350361B1 (en) * | 2001-01-03 | 2009-04-15 | Nokia Corporation | Aoc in all-ip networks |
US6996531B2 (en) | 2001-03-30 | 2006-02-07 | Comverse Ltd. | Automated database assistance using a telephone for a speech based or text based multimedia communication mode |
JP4004760B2 (en) | 2001-09-28 | 2007-11-07 | 富士通株式会社 | Telephone service method |
US20030078928A1 (en) | 2001-10-23 | 2003-04-24 | Dorosario Alden | Network wide ad targeting |
US6947531B1 (en) | 2001-12-27 | 2005-09-20 | Sprint Spectrum L.P. | System and method for advertising supported communications |
US6956933B2 (en) | 2002-01-11 | 2005-10-18 | Thomson Licensing | Directory delivery system and method for a digital subscriber line modem |
US6856673B1 (en) * | 2002-03-13 | 2005-02-15 | At&T Corp. | Targeted advertising in a telephone dialing system |
US7158621B2 (en) | 2002-04-20 | 2007-01-02 | Bayne Anthony J | Pre-paid calling and voice messaging services for inmates |
US7212615B2 (en) | 2002-05-31 | 2007-05-01 | Scott Wolmuth | Criteria based marketing for telephone directory assistance |
US20080208675A1 (en) | 2002-05-31 | 2008-08-28 | Jingle Networks, Inc. | Directory assistance with SMS and data support |
US20080212765A1 (en) | 2002-05-31 | 2008-09-04 | Jingle Networks, Inc. | Directory assistance with advertisement from category related to request category |
US7596218B2 (en) | 2002-06-03 | 2009-09-29 | Local.Com Corporation | Enhanced directory assistance services in a telecommunications network |
US20040186778A1 (en) | 2003-01-29 | 2004-09-23 | Margiloff William A. | Systems and methods for selecting advertisements to be provided to users via a communication network |
US6985569B2 (en) | 2003-02-28 | 2006-01-10 | Metro One Telecommunications, Inc. | System and method for identifying parties in bills for communications services |
US6959933B1 (en) * | 2003-05-06 | 2005-11-01 | Roth Edmund H | Twin line skates |
US20050222989A1 (en) | 2003-09-30 | 2005-10-06 | Taher Haveliwala | Results based personalization of advertisements in a search engine |
US8140389B2 (en) | 2003-10-06 | 2012-03-20 | Utbk, Inc. | Methods and apparatuses for pay for deal advertisements |
US7206391B2 (en) | 2003-12-23 | 2007-04-17 | Apptera Inc. | Method for creating and deploying system changes in a voice application system |
KR100650404B1 (en) | 2003-11-24 | 2006-11-28 | 엔에이치엔(주) | On-line Advertising System And Method |
US8392249B2 (en) | 2003-12-31 | 2013-03-05 | Google Inc. | Suggesting and/or providing targeting criteria for advertisements |
US20050246174A1 (en) | 2004-04-28 | 2005-11-03 | Degolia Richard C | Method and system for presenting dynamic commercial content to clients interacting with a voice extensible markup language system |
US20060004627A1 (en) | 2004-06-30 | 2006-01-05 | Shumeet Baluja | Advertisements for devices with call functionality, such as mobile phones |
JP5280051B2 (en) * | 2004-07-02 | 2013-09-04 | ディスカス デンタル,エルエルシー | Dental light device with improved heat sink |
US20060015401A1 (en) | 2004-07-15 | 2006-01-19 | Chu Barry H | Efficiently spaced and used advertising in network-served multimedia documents |
US7865457B2 (en) | 2004-08-25 | 2011-01-04 | International Business Machines Corporation | Knowledge management system automatically allocating expert resources |
US20060053048A1 (en) | 2004-09-03 | 2006-03-09 | Whenu.Com | Techniques for remotely delivering shaped display presentations such as advertisements to computing platforms over information communications networks |
EP1809010A4 (en) * | 2004-11-02 | 2010-01-27 | Fujitsu Ltd | Communication relay method, communication relay program and communication relay apparatus |
EP1834473A4 (en) | 2004-11-29 | 2014-06-18 | Jingle Networks Inc | Telephone search supported by response location advertising |
US20060123014A1 (en) | 2004-12-07 | 2006-06-08 | David Ng | Ranking Internet Search Results Based on Number of Mobile Device Visits to Physical Locations Related to the Search Results |
US7542444B2 (en) | 2005-03-25 | 2009-06-02 | Qulacomm Incorporated | Stored radio bearer configurations for UMTS networks |
US20070016499A1 (en) * | 2005-07-15 | 2007-01-18 | Sbc Knowledge Ventures Lp | Method and apparatus for establishing permanent customer relationships |
US7685119B2 (en) | 2006-12-20 | 2010-03-23 | Yahoo! Inc. | System and method for query expansion |
WO2009042148A1 (en) | 2007-09-24 | 2009-04-02 | Jingle Networks, Inc. | Ordering directory assistance search results by local popularity of search results |
-
2002
- 2002-05-31 US US10/063,990 patent/US7212615B2/en not_active Expired - Lifetime
-
2007
- 2007-03-23 US US11/728,261 patent/US20070263799A1/en not_active Abandoned
- 2007-03-23 US US11/728,189 patent/US8175231B2/en not_active Expired - Lifetime
- 2007-03-23 US US11/728,187 patent/US20070242811A1/en not_active Abandoned
- 2007-03-23 US US11/728,188 patent/US20070248222A1/en not_active Abandoned
- 2007-08-29 US US11/897,263 patent/US20080081599A1/en not_active Abandoned
- 2007-08-29 US US11/897,264 patent/US7702084B2/en not_active Expired - Lifetime
- 2007-08-29 US US11/897,262 patent/US8107602B2/en not_active Expired - Fee Related
- 2007-08-30 US US11/897,249 patent/US20080084988A1/en not_active Abandoned
Patent Citations (9)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US4943995A (en) * | 1986-10-08 | 1990-07-24 | At&T Bell Laboratories | Semi-automated customer information system |
US4850007A (en) * | 1987-06-25 | 1989-07-18 | American Telephone And Telegraph Company | Telephone toll service with advertising |
US5361295A (en) * | 1989-12-12 | 1994-11-01 | The Telephone Connection | Anonymous interactive telephone system |
US5557658A (en) * | 1991-06-20 | 1996-09-17 | Quantum Systems, Inc. | Communications marketing system |
US5909670A (en) * | 1995-01-09 | 1999-06-01 | U S West, Inc. | Method and system for playback of advertisements in an electronic classified advertising system |
US6614896B1 (en) * | 1999-09-30 | 2003-09-02 | Nortel Networks Limited | Advertising system for callers to busy numbers |
US6970548B2 (en) * | 2000-01-31 | 2005-11-29 | Infonxx, Inc | Communication assistance system and method |
US7400711B1 (en) * | 2000-02-25 | 2008-07-15 | International Business Machines Corporation | System and technique for dynamically interjecting live advertisements in the context of real-time isochronous (telephone-model) discourse |
US20030032409A1 (en) * | 2001-03-16 | 2003-02-13 | Hutcheson Stewart Douglas | Method and system for distributing content over a wireless communications system |
Cited By (9)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US20070274476A1 (en) * | 2002-05-31 | 2007-11-29 | Scott Wolmuth | Toll-free directory assistance with automatic selection of an advertisement from a category |
US20080081661A1 (en) * | 2002-05-31 | 2008-04-03 | Scott Wolmuth | Directory assistance with data processing station |
US20080084988A1 (en) * | 2002-05-31 | 2008-04-10 | Scott Wolmuth | Toll-free directory assistance with category search |
US20080212765A1 (en) * | 2002-05-31 | 2008-09-04 | Jingle Networks, Inc. | Directory assistance with advertisement from category related to request category |
US8107602B2 (en) | 2002-05-31 | 2012-01-31 | Jingle Networks, Inc. | Directory assistance with data processing station |
US8175231B2 (en) | 2002-05-31 | 2012-05-08 | Jingle Networks, Inc. | Toll-free directory assistance with automatic selection of an advertisement from a category |
US20060173915A1 (en) * | 2004-11-29 | 2006-08-03 | Kliger Scott A | Telephone search supported by advertising based on past history of requests |
US20060171520A1 (en) * | 2004-11-29 | 2006-08-03 | Kliger Scott A | Telephone search supported by keyword map to advertising |
US9367846B2 (en) | 2004-11-29 | 2016-06-14 | Jingle Networks, Inc. | Telephone search supported by advertising based on past history of requests |
Also Published As
Publication number | Publication date |
---|---|
US20070274476A1 (en) | 2007-11-29 |
US8175231B2 (en) | 2012-05-08 |
US20070263799A1 (en) | 2007-11-15 |
US20080084988A1 (en) | 2008-04-10 |
US7702084B2 (en) | 2010-04-20 |
US7212615B2 (en) | 2007-05-01 |
US20070248222A1 (en) | 2007-10-25 |
US20030223563A1 (en) | 2003-12-04 |
US20070242811A1 (en) | 2007-10-18 |
US20080081661A1 (en) | 2008-04-03 |
US8107602B2 (en) | 2012-01-31 |
US20080091536A1 (en) | 2008-04-17 |
Similar Documents
Publication | Publication Date | Title |
---|---|---|
US8107602B2 (en) | Directory assistance with data processing station | |
US6351279B1 (en) | System and method of providing selected advertisements between subscribers utilizing video telephones | |
US6253069B1 (en) | Methods and apparatus for providing information in response to telephonic requests | |
US7227929B2 (en) | Telecommunication system using message presentation during a ringing signal period | |
US6856673B1 (en) | Targeted advertising in a telephone dialing system | |
US4850007A (en) | Telephone toll service with advertising | |
US5883940A (en) | Interactive method and apparatus for the generation of leads | |
KR20060052916A (en) | Method for the transmission of additional information in a communication system, exchange device and user station | |
US20010051517A1 (en) | Method and apparatus for telecommunications advertising | |
US20070118592A1 (en) | Method for the transmission of additional information in a communication system, exchange device and user station | |
US20070038513A1 (en) | Automated telecommunication system that enables consumers to place telephone calls free of charge | |
EP1290862A2 (en) | Method and apparatus for advertising in telecommunications networks | |
US20080208675A1 (en) | Directory assistance with SMS and data support | |
US20020028665A1 (en) | Methods and apparatus for providing information in response to telephonic requests | |
US20080212765A1 (en) | Directory assistance with advertisement from category related to request category | |
US8630629B2 (en) | System and method for delivering advertising to packet-based telephones | |
WO1999056450A1 (en) | Methods and apparatus for providing information in response to telephonic requests | |
KR20010020261A (en) | A method relating to telephone communications that include the transmission of advertising messages | |
KR20020013350A (en) | An advertisement method using a mobile phone or a telephone | |
MXPA99009832A (en) | A method relating to telephone communications that include the transmission of advertising messages |
Legal Events
Date | Code | Title | Description |
---|---|---|---|
AS | Assignment |
Owner name: JINGLE NETWORKS, INC., MASSACHUSETTS Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNOR:WOLMUTH, SCOTT;REEL/FRAME:020253/0377 Effective date: 20071114 |
|
STCB | Information on status: application discontinuation |
Free format text: ABANDONED -- FAILURE TO RESPOND TO AN OFFICE ACTION |