This book is a guide to consumer defense law that is designed for laypersons but is also beneficial to practitioners. The guide provides readers with a solid foundation in the law by illustrating each concept with hypothetical scenarios. When faced with financial difficulties, many consumers make hasty decisions based on fear. Armed with the information contained in the book, consumers will be able to make informed financial decisions. By taking a tactical approach to consumer law, individuals can better protect their rights. This tactical approach provides highly predictable results. Based on over a decade of practical experience in consumer law, this book is the most comprehensive guide to consumer law that is also written for non-lawyers.